Frequently Asked Questions

Questions answered
honestly.

Everything you need to know about working with Zarbotics. No jargon. No waffle. Just straight answers to the questions we hear most often.

About Zarbotics
What does Zarbotics actually do?
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Zarbotics builds AI-powered automation for UK businesses. We specialise in WhatsApp chatbots on the official Business API, n8n workflow automation, AI agent development, custom dashboards and bespoke software. Everything we build runs on UK-based servers and is maintained by our team long after launch.
Where are you based?
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We are headquartered at 680 Cathcart Road, Glasgow, G42 8ES. Zarbotics Ltd is a Scottish company registered with Companies House under number SC 622323. We serve businesses across the UK and are happy to meet Glasgow-based clients in person.
Do you work with businesses outside Glasgow?
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Yes. While we are headquartered in Glasgow, we work with businesses across the entire United Kingdom. All project delivery is handled remotely with no compromise on quality, communication or outcome. Location has never been a constraint for us or our clients.
What industries do you work with?
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We work with businesses across every sector. Our current and recent clients include a major UK Islamic charity, a wedding and events management company, a mosque, a barbers group and a professional services firm. If your business has manual processes that could be automated or needs a chatbot, we can help regardless of industry.
Pricing and Process
How much does automation cost?
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Every project is scoped and priced individually based on your specific requirements. We provide a detailed proposal with completely transparent pricing after the free discovery call. There is no standard price list because every business and every automation is different. There is never any obligation to proceed after receiving a proposal.
How long does a project take to complete?
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Simple automations can be live within days. A WhatsApp chatbot with basic logic typically takes 1 to 2 weeks. Complex platforms with multiple integrations, custom dashboards and AI agents typically take 4 to 12 weeks. We provide a precise, milestone-based timeline after the discovery phase so you always know what to expect.
What happens in the free consultation?
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We spend 30 to 60 minutes understanding your business, your current processes and what you are trying to achieve. We map your workflows, identify the highest-impact automation opportunities and give you an honest view of what is possible. There is no pitch and no pressure. The consultation is genuinely free with no obligation whatsoever.
Do you offer ongoing support after launch?
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Yes. We offer ongoing maintenance, support and development retainers for everything we build. We monitor live systems, handle updates and extend functionality as your business grows. We do not deliver and disappear. We are your long-term automation partner.
Technical Questions
What is n8n and why do you use it?
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n8n is an open-source workflow automation platform that connects your business applications and automates the processes between them. We use it because it can be self-hosted on your own servers so your data never leaves your control, it handles complex logic that tools like Zapier cannot, it does not charge per-task so costs do not escalate as you scale, and it is open-source with no vendor lock-in.
Is the WhatsApp chatbot on the official API?
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Yes. Every WhatsApp chatbot we build uses the official Meta WhatsApp Business API. We do not use unofficial tools, grey-market solutions or browser-based automation. Your WhatsApp number is fully verified through Meta's business verification process and is completely compliant with their terms of service.
Where is data hosted?
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All automation infrastructure and client data is hosted on UK-based servers from providers including Ionos and Hetzner UK. Your data never leaves the United Kingdom, satisfying UK GDPR requirements and giving you complete peace of mind about data sovereignty.
Who owns the automation and software you build?
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You do. All intellectual property in the systems, workflows and software we build for you is yours entirely. We retain no licence, ownership or ongoing rights to anything we deliver. Your systems are yours to use, modify or transfer as you choose.
Does our team need technical knowledge to use the automation?
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No. We build every automation to run invisibly in the background. Your team experiences the outputs — faster processes, fewer manual tasks, better data quality — without needing to understand anything about the technology behind it. We provide training on monitoring and we are always available for support.
GorillaBot
What is GorillaBot?
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GorillaBot is Zarbotics' purpose-built WhatsApp donation platform for UK charities, mosques and faith organisations. It enables donors to give via WhatsApp in seconds with full QR code source attribution tracking, Stripe payment integration and a real-time fundraising analytics dashboard. It is live for One Ummah and available to other UK charities and faith organisations.
How do I get GorillaBot for my charity or mosque?
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Visit gorillabot.co.uk to learn more about the platform and register your interest. You can also contact us directly via the contact page and we will walk you through how GorillaBot would work for your organisation.
Still Have Questions?

Ask us directly.
We will answer honestly.

If you did not find the answer you were looking for, book a free consultation and ask us in person. No scripts, no sales process. Just a real conversation about your business.